Privacy Policy

Foundation Layer Solutions Pty Ltd ("we", "us", or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and disclose personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). By using our website, products, or services, you agree to this Privacy Policy.

Foundation Layer Solutions Pty Ltd is an Australian engineering consultancy providing hardware, firmware, software, and cloud development services.

• Identifiers such as your name, email, and phone number when you contact us or complete forms.
• Business details such as company name and project information relevant to our services.
• Technical data (e.g. IP address, browser type, device information) when you visit our website.
• Any other information you choose to provide via forms, emails, or direct communication.

We do not intentionally collect sensitive information (e.g. health, political, religious) unless required and you have provided explicit consent.

• When you fill out our contact form or send us an email.
• When you interact with our website (analytics, cookies, log data).
• When you engage us for engineering, consulting, or development services.
• From publicly available sources or third parties (where appropriate).

• To respond to enquiries and provide customer support.
• To deliver our engineering and consultancy services.
• To improve our website, products, and user experience.
• For marketing our services (where you have opted in or it is permitted by law).
• To meet legal, regulatory, and contractual obligations.

Our website may use cookies and analytics tools (e.g. Google Analytics or Firebase Analytics) to collect anonymised usage data and improve site functionality. You can disable cookies through your browser settings; some features may not function properly if cookies are disabled.

We may disclose personal information to:

• Our employees, contractors, or trusted service providers who help operate our business.
• Third-party platforms (such as Google Workspace, Firebase, and analytics providers) as part of normal operations.
• Regulatory authorities where required by law, or to protect our rights and property.

We do not sell, rent, or trade your personal information.

We store personal information securely using cloud-based systems (e.g. Google Workspace and Firebase) hosted in data centres with industry-standard protections. We take reasonable steps to:

• Protect personal information from misuse, loss, and unauthorised access.
• Restrict access to authorised personnel only.
• Use encryption, authentication, and secure backups where applicable.

However, no method of transmission over the internet is 100% secure; we cannot guarantee absolute security.

You may request access to the personal information we hold about you, or request correction of inaccurate, outdated, or incomplete information. Contact us at privacy@foundationlayer.com.au. We will respond within a reasonable time in accordance with the Privacy Act.

Some service providers may store or process data overseas (for example, in the United States or other jurisdictions). We take reasonable steps to ensure any overseas recipients handle your data in compliance with Australian privacy standards.

We may send marketing or promotional material if you have consented or if otherwise lawful. You can opt out at any time by clicking “unsubscribe” in our emails or by contacting us.

We may update this policy periodically to reflect changes in law or our operations. The latest version will be available at www.foundationlayer.com.au/privacy-policy.

If you have a concern about how we handle your personal information, please contact us first at privacy@foundationlayer.com.au. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC):

• Website: oaic.gov.au
• Phone: 1300 363 992